Salon Policies

Salon services refund

All sales are final, however, If you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service via email papillonblancsalon@gmail.com.

If you are not satisfied with the work performed, email us so we can help you set up an appointment for a redo.

We will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service.

Adjustments are made available to you at no cost only within the two of the initial service. 

 

Membership refund policies .

We are no longer offering membership packages. However, for clients who have signed up for a membership, their membership is still valid and will honor it until its expiration date

Platinum membership is Limited Time Only. Valid for one year.  

Membership benefits are not- transferrable and can only be used by the member. The membership fee is non-refundable.

 

Product refund 

We don't refund hair services or products. All sales are final 

 

Cancelation policies 

$75 fee for no call no show

Please let us know 48 hours in advance when canceling your appointment to avoid $75 fee